For care with a psychiatric specialist, your $30 appointment hold fee is not refundable and will be applied to the appointment total. The remaining balance for your appointment will be charged to the card you have on file with us after your visit is complete.
If you decide to return and use our services, you can contact us directly to book an appointment so you would not be charged a booking fee again since you already have been charged.
For Ahead’s primary care provider membership, the $150 fee for your first month is fully refundable as long as you cancel more than two business days before your initial therapist appointment. Learn more about our cancellation/no-show policy.